Official Blog
Built in the cloud. Engineered for your enterprise.
From Microsoft Exchange 2007 to Google Apps: the Delta Hotels and Resorts story
2009年11月17日 星期二
Editor's note:
Please welcome today’s guest blogger, Michael Rodger, Director of Digital Innovation for Delta Hotels and Resorts. Mike oversees technology strategy, development and operations and is based in Toronto, Canada.
Delta boasts a diversified portfolio of 44 city center, airport and resort properties, and employs more than 7,000 people. The company is at the forefront of cloud computing, not only for email and collaboration, but also for building social networks that encourage employee collaboration.
Mike will be telling more about Delta's transition at a
live webcast
this Thursday, November 19, 2009, 2:00 p.m. EST / 11:00 a.m. PST / 7:00 p.m. GMT.
At Delta Hotels and Resorts, we continually look for ways to enhance the relationships we have built with our guests, colleagues, and owners. As a people-centric organization, we have a vibrant colleague community which is empowered to deliver honest and genuine service on a daily basis. One of our technology goals is to provide innovative ways in which our employees can strengthen the Delta community.
Our talented and hard-working colleagues are, undoubtedly, the difference-maker for our brand. Collectively, the spirit, creativity and passion for service that personify our staff enables Delta Hotels and Resorts to rank as one of Canada's top employers and maintain one of the lowest employee turnover rates in the hotel industry. Within our culture, we affectionately comment that our colleagues have "Delta in their DNA."
To support our colleagues and optimize the way in which they work, our IT department develops ideas that improve collaboration and push the boundaries of technology. One recent implementation involved the wholesale replacement of a static and outdated Intranet platform with an engaging employee social networking site. The general idea was that our colleagues would embrace a user-generated content platform that truly permits information sharing across the hotel and the entire company. The results have been staggeringly successful! So much so that our IT team is now developing enhancements which are intended to take the platform to even greater heights.
Delta Hotels and Resorts decision to embrace Google Apps is another example of our commitment to improving collaboration and breaking down conventional technology bottlenecks. The pain points of conventional, on-premise solutions include desktop software licensing, private wide area networks, and never-ending storage requirements.
Conventional solutions are simply too expensive and too rigid to support progressive organizations such as Delta. From a cost perspective alone, the move to Google has cost us 75% less than a comparable on-premise messaging and calendaring solution.
While the switch to Google has created new opportunities for colleagues, it has also enabled IT to remove bottlenecks on technology processes and resources. Extensible storage, message archiving and built-in disaster recovery are three basic examples of situations where Delta Hotels and Resorts has saved significant sums of money by choosing a cloud-based solution to replace an on-site headache.
You can see more in our video, here:
To date, Delta Hotels and Resorts has provided Google Apps accounts to more than 4,000 colleagues across 44 hotels. One out of two staff has a Google Apps account and we're striving to improve that ratio. In order to reach staff who may not otherwise touch a computer on a day-to-day basis (e.g. doormen, housekeepers, banquet servers and others), we've deployed Apple iMacs across all employee cafeterias. In addition, we've developed programs which encourage our staff to connect from home computers, smartphones or any browser with an Internet connection.
We are proud of our decision to embrace the cloud and implement Google Apps. I am delighted to share some of the insights we’ve gained from our move and supporting a multilingual workforce, during a live webcast, "
From Microsoft Exchange 2007 to Google Apps: The Delta Hotels and Resorts Story
."
Join us for this LIVE Event on
:
Thursday, November 19, 2009
2:00 p.m. EST / 11:00 a.m. PST / 7:00 p.m. GMT
(
please note that you will be registering on the webinar host's site
)
Posted by Serena Satyasai, the Google Apps team
Find customer stories and research product information on our resource sites for current users of
Microsoft Exchange
and
Lotus Notes/Domino
.
標籤
#innovationupgrade
#InspireGirls
#moregoogleapps
#SysAdminDay
#tbt
#throwbackthursday
#top10trust
100% web
50states
ad contest
add-ons
admin
Admin console
admin sdk
AirPlay
Android
Android for Work
Android for Work Live
Android Marshmellow
Android Nougat
Android security
Android security tips
Apps Adventures
apps script
apptuesday
Armed Forces Day
Asia Pacific
Atmosphere Live
Audi
Audi Connect
audit
Australia
big data
Big Query
bigquery
Boston
browser
Chomebox for Meetings
Chrome
Chrome Device Management
Chrome digital signage
Chrome for Business
Chrome for Work
Chrome Frame
Chrome OS
Chromebit
Chromebooks
Chromebooks for Business
Chromebooks for Education
Chromebooks for Work
Chromebox for digital signage
Chromebox for meetings
Chromebox for signage
Chromeboxes
Chromecast
City 24/7
Classroom
Clearing Kosovo
Cloud
cloud computing
cloud computing gonegoogle
cloud computing gonegoogle Google Apps
cloud computing gonegoogle Google Apps google docs small business success story
cloud computing gonegoogle Google Apps google docs small business success story switch
cloud datastore
cloud platform
Cloud Platform Live
cloud print
cloud series
cloud services
cloud sql
collaboration
Colorado
Connectors
contacts
Control Panel
customer
customer love
Customer story
Customer support
Customer testimonial
data centers
data processing amendment
data protection
Developer
developers
Digital Learning Day
Docs
documents
DPA
Drawings
Drive for Education
drive sharing
Earth
earth and maps
EC
education
Education on Air
EMC
EMM
Energy
enterprise
EU
events
FedEx
Fedex.com
Finance
Firebase
Forms
franchises
GAFE
Gartner
GE
geo
Global Partner Summit
gmail
Gone Google
gonegoogle
Google AdWords
Google App Engine
Google Apps
Google Apps Blog
Google Apps for Business
Google Apps for Education
Google Apps for Government
Google Apps for Work
Google Apps Marketplace
Google Apps Reseller
Google Apps Script
Google Apps Vault
Google BigQuery
Google Calendar
Google Calendar app
Google Certified Teachers
Google Chrome
Google Chromebases
Google Classroom
Google Cloud Datastore
Google Cloud DNS
Google Cloud Platform
google cloud storage
Google Cloud Vision API
google commerce search
Google Compute Engine
Google Doc
Google Docs
Google Domains
Google Draw
Google Drive
Google Drive for Work
Google Earth
Google Earth Engine
Google Earth Enterprise
Google Earth Images
Google Earth Pro
Google Email Security and Archiving
Google Enterprise
Google Enterprise Search
Google Expeditions
Google for Education
Google for Education Partner Program
Google for Education Training Center
Google for Entrepreneurs
Google for Work
Google for Work and Google for Education Partner Program
Google for Work partner program
Google Forms
Google Green
google groups
Google Hangout
Google Hangouts
Google I/O
Google Keep
Google Maps
Google Maps API
Google Maps APIs
Google Maps Coordinate
Google Maps Engine
Google Maps Engine Pro
Google Maps Engine public data program
Google Maps for Business
Google Maps for Work
Google Maps Gallery
Google Maps Tracks API
Google Message Continuity
google message security
Google Mobile Device Management
Google My Maps
Google My Maps Pro
Google Places API
Google Play
google play for education
Google Prediction API
Google Research tool
Google Science Fair
Google Search Appliance
Google Security Key
Google Sheets
Google Site Search
google sites
Google Slides API
Google Smart Lock
Google spreadsheets
Google Springboard
google storage
Google Storage for Developers
Google Translate
Google Vault
Google Video
Google Wave
google+
Google+ api
Google+ Communities
googlenew
government
GSA
GSA 7.0
GSA for Commerce
guest post
HALO Trust
Hangout on Air
Hangouts on Air
HEAT
hints and tips
HIPAA
Inbox
Inbox by Gmail
innovation
international trade
Internet Explorer
intranet
io2011
iOS
iPad
IT
K-12
Kubernetes
large business
MAM
manufacturing
Mapping a better world
marketplace
marketplace highlights
mashups
MCCs
MDM
medium business
migration
mobile
mobile management
model contract clauses
moms
Mother's Day
mpstaffpick
MyHEAT
NAVMAN
new features
news
Niagara International Transportation Technology Coalition
non-profit
noteworthy
offline
OpenID Connect
Parters
partner
Partner Showcase
partners
Place Summaries
Postini
privacy
product ideas
productivity
Quickoffice
Receptionist's Day
reports
Reseller
retail
RSA
Safer Internet Day
SBW2013
SBW2014
sbweek
SCCs
Search
Security
Security Key
small business
Small Business Week
Small businesses
SMB
spam and security trends
Startups
success story
support
switch
System Admin
T Dispatch
Teamwork 2015
Thanksgiving
Transport and Logistics
Trust
UK
university
University of Calgary
Updates
utilities
Veteran Owned Businesses
Veterans Day
Veterans Day 2013
Veterans Day 2014
viewpoint
VNX
wallet
webinar
webmaster
Winter
women in tech
Women's History Month
Work Resolutions
World Bank
Archive
2016
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2015
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2014
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2013
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2012
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2011
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2010
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2009
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2008
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2007
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2006
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
Feed
Google
on
Follow @gsuite
Useful Links
G Suite
Gmail
Hangouts
Calendar
Google+
Google Drive
Google Maps
Google Cloud Platform
