Official Blog
Built in the cloud. Engineered for your enterprise.
Admiral Pest Control switches to Google Apps to eliminate communication bugs
2012年4月5日 星期四
Posted by: Jeff Jones, Vice President, Admiral Pest Control
Editor’s Note
: Today’s guest blogger is Jeff Jones, Vice President of Admiral Pest Control, a pest control and extermination business with two locations in Los Angeles and Orange County, California.
Admiral Pest Control
is a fourth generation family-owned business. The company was started by my grandfather in 1947, and with every generation there have been new ideas on how to run more efficiently. We handle everything from termite inspections, to pigeon control for residences and businesses throughout the Long Beach area. With a team of 40 people, we’re big enough to accommodate the needs of our clients, but small enough to have a personal relationship with them too.
For many years, we had a Microsoft Exchange server and when it came time to upgrade, we realized we needed a change. The price to upgrade was costly and we had experienced frequent outages. So, we decided to switch to
Google Apps for Business
which offered a far more reliable and cost-effective way for our employees to communicate from their desks or the field.
Our staff spends a lot of time at customer locations and can now easily check their email and schedules from their mobile phones. They can see where their next customer visit is or whether there’s been a cancellation without making a trip back to the office.
We’ve also improved how we communicate with our customers using Google Forms. We embedded a form on our website where customers can fill in their contact information and describe the problem they’re experiencing. Incoming inquiries are centralized in a single spreadsheet that gets updated in real time as a form is submitted. We’re able to better manage requests and reply quickly, and our customers appreciate that we make it so easy to contact us. Customers can also provide feedback on our services through a separate form on the website.
Google Apps has helped us to better communicate as a team and better communicate with our customers at a price that fits our family business. We’re excited to have Google take us into the next 65 years.
標籤
#innovationupgrade
#InspireGirls
#moregoogleapps
#SysAdminDay
#tbt
#throwbackthursday
#top10trust
100% web
50states
ad contest
add-ons
admin
Admin console
admin sdk
AirPlay
Android
Android for Work
Android for Work Live
Android Marshmellow
Android Nougat
Android security
Android security tips
Apps Adventures
apps script
apptuesday
Armed Forces Day
Asia Pacific
Atmosphere Live
Audi
Audi Connect
audit
Australia
big data
Big Query
bigquery
Boston
browser
Chomebox for Meetings
Chrome
Chrome Device Management
Chrome digital signage
Chrome for Business
Chrome for Work
Chrome Frame
Chrome OS
Chromebit
Chromebooks
Chromebooks for Business
Chromebooks for Education
Chromebooks for Work
Chromebox for digital signage
Chromebox for meetings
Chromebox for signage
Chromeboxes
Chromecast
City 24/7
Classroom
Clearing Kosovo
Cloud
cloud computing
cloud computing gonegoogle
cloud computing gonegoogle Google Apps
cloud computing gonegoogle Google Apps google docs small business success story
cloud computing gonegoogle Google Apps google docs small business success story switch
cloud datastore
cloud platform
Cloud Platform Live
cloud print
cloud series
cloud services
cloud sql
collaboration
Colorado
Connectors
contacts
Control Panel
customer
customer love
Customer story
Customer support
Customer testimonial
data centers
data processing amendment
data protection
Developer
developers
Digital Learning Day
Docs
documents
DPA
Drawings
Drive for Education
drive sharing
Earth
earth and maps
EC
education
Education on Air
EMC
EMM
Energy
enterprise
EU
events
FedEx
Fedex.com
Finance
Firebase
Forms
franchises
GAFE
Gartner
GE
geo
Global Partner Summit
gmail
Gone Google
gonegoogle
Google AdWords
Google App Engine
Google Apps
Google Apps Blog
Google Apps for Business
Google Apps for Education
Google Apps for Government
Google Apps for Work
Google Apps Marketplace
Google Apps Reseller
Google Apps Script
Google Apps Vault
Google BigQuery
Google Calendar
Google Calendar app
Google Certified Teachers
Google Chrome
Google Chromebases
Google Classroom
Google Cloud Datastore
Google Cloud DNS
Google Cloud Platform
google cloud storage
Google Cloud Vision API
google commerce search
Google Compute Engine
Google Doc
Google Docs
Google Domains
Google Draw
Google Drive
Google Drive for Work
Google Earth
Google Earth Engine
Google Earth Enterprise
Google Earth Images
Google Earth Pro
Google Email Security and Archiving
Google Enterprise
Google Enterprise Search
Google Expeditions
Google for Education
Google for Education Partner Program
Google for Education Training Center
Google for Entrepreneurs
Google for Work
Google for Work and Google for Education Partner Program
Google for Work partner program
Google Forms
Google Green
google groups
Google Hangout
Google Hangouts
Google I/O
Google Keep
Google Maps
Google Maps API
Google Maps APIs
Google Maps Coordinate
Google Maps Engine
Google Maps Engine Pro
Google Maps Engine public data program
Google Maps for Business
Google Maps for Work
Google Maps Gallery
Google Maps Tracks API
Google Message Continuity
google message security
Google Mobile Device Management
Google My Maps
Google My Maps Pro
Google Places API
Google Play
google play for education
Google Prediction API
Google Research tool
Google Science Fair
Google Search Appliance
Google Security Key
Google Sheets
Google Site Search
google sites
Google Slides API
Google Smart Lock
Google spreadsheets
Google Springboard
google storage
Google Storage for Developers
Google Translate
Google Vault
Google Video
Google Wave
google+
Google+ api
Google+ Communities
googlenew
government
GSA
GSA 7.0
GSA for Commerce
guest post
HALO Trust
Hangout on Air
Hangouts on Air
HEAT
hints and tips
HIPAA
Inbox
Inbox by Gmail
innovation
international trade
Internet Explorer
intranet
io2011
iOS
iPad
IT
K-12
Kubernetes
large business
MAM
manufacturing
Mapping a better world
marketplace
marketplace highlights
mashups
MCCs
MDM
medium business
migration
mobile
mobile management
model contract clauses
moms
Mother's Day
mpstaffpick
MyHEAT
NAVMAN
new features
news
Niagara International Transportation Technology Coalition
non-profit
noteworthy
offline
OpenID Connect
Parters
partner
Partner Showcase
partners
Place Summaries
Postini
privacy
product ideas
productivity
Quickoffice
Receptionist's Day
reports
Reseller
retail
RSA
Safer Internet Day
SBW2013
SBW2014
sbweek
SCCs
Search
Security
Security Key
small business
Small Business Week
Small businesses
SMB
spam and security trends
Startups
success story
support
switch
System Admin
T Dispatch
Teamwork 2015
Thanksgiving
Transport and Logistics
Trust
UK
university
University of Calgary
Updates
utilities
Veteran Owned Businesses
Veterans Day
Veterans Day 2013
Veterans Day 2014
viewpoint
VNX
wallet
webinar
webmaster
Winter
women in tech
Women's History Month
Work Resolutions
World Bank
Archive
2016
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2015
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2014
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2013
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2012
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2011
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2010
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2009
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2008
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2007
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
2006
12月
11月
10月
9月
8月
7月
6月
5月
4月
3月
2月
1月
Feed
Google
on
Follow @gsuite
Useful Links
G Suite
Gmail
Hangouts
Calendar
Google+
Google Drive
Google Maps
Google Cloud Platform
