"I was utterly appalled by the experience. All the products were just in a long list, where you had to click through the pages to browse. There was no search box... it took me nearly half an hour to find what I wanted.”"[It was] difficult to find what you want, meaning you spent hours searching."“You couldn't search worth a darn. So disappointing... Why is it so hard to get this right?""Their site was extremely lagged for most of their sale. It cost them a purchase from me because I gave up."