Until recently though, we relied on a manual, time-consuming and inefficient means of getting food delivered to the right place at the right time. We used to give each of our drivers a piece of paper at the beginning of the day with a schedule and list of drop-off locations. This became quite a hassle if anything changed along the way. If a client’s address was different to the one listed, the delivery time or order changed, or the driver got stuck in traffic, we’d have to
jump on the blower and let the customer or driver know what was going on. It was inefficient, to say the least, and made it hard to give customers exact arrival times for their food.
