Posted by Peter Scocimara, Senior Director, Google Apps Operations
When learning a new skill, it’s helpful and comforting to have a coach by your side, every step of the way. Whether it’s a golf instructor giving tips on your swing, or a parent sitting (calmly!) in the passenger seat while you learn to drive. The same is true when learning a new technology. That’s why we — and thousands of
Google Apps customers — have been so excited about
Synergyse.
Google Apps was built to provide powerful cloud-based productivity and communications, in an easy-to-use set of applications. And today our Apps product suite, which includes Gmail, Calendar, Drive, Docs and more, is now used by more than 2 million paying businesses around the world. As more businesses sign up, we wanted an elegant way to scale our training offerings to our customers and our customers’ users.
Synergyse built a virtual coach inside of the Google Apps interface, built on
Google Cloud Platform. With voice and text interactive modules that are searchable by topic within our apps, Synergyse will help your users get up to speed quickly — including when new features are rolled out. The trainings are always up to date, thanks to the power of the cloud. Organizations that use Synergyse see on average 35 percent higher adoption across Apps products, meaning those organizations are more likely to be productive, collaborative and embrace digital transformation.
Given the enthusiasm that exists for Synergyse already, we want to extend this service to all of our customers. That is why we’re happy to announce Synergyse will be joining Google, and we intend to make the product available as an integral part of the Google Apps offering later this year. In the meantime, existing customers will continue to have access, and new customers will be able to download the
Chrome extension for free while the integration is underway.
By providing the right help at the right time, Synergyse will help our customers with the critical task of change management in the enterprise, and bolster the training and support programs we already offer today.
Please join us in welcoming the Synergyse team to Google Apps!
